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Cameroon: Telecoms regulator seeking consultancy firm to audit quality of mobile operator services

Cameroon: Telecoms regulator seeking consultancy firm to audit quality of mobile operator services
  • Comments   -   Sunday, 27 August 2017 15:42

(Business in Cameroon) - The telecommunications regulatory body (Agence de Régulation des Télécommunications - ART) issued, on 21 August 2017, an international call for expressions of interest, with a view to recruiting consulting firms to bid to undertake an audit of the quality of  mobile network services of operators in Cameroon, we learned officially.

The candidates have until 25 September 2017, to submit their bids to the ART contract award team in Yaoundé, the Cameroonian capital. Conducting the actual audit itself should take three months, starting from the date of signature of the contract award.

In detail, the bidders of this call for expression of interest have to commit, highlights ART, to "completing the following tasks for all the technologies (2G/3G/4G/CDMA): Control the quality of service (QoS) offered (calls, SMS, Data) by the operators through drive test measures; rate of dropped calls, rate of blocked calls, successful call rate, voice quality, web navigation, file transfer (http and FTP) , online video, SMS, etc; analysis of KPI (Key Performance Indicator) produced from the OMC meters of the operators". It will also be question, specified the ART document, of proceeding with "the verification of the permanence and continuity of the various services on the networks of the operators notably the rate of availability of base stations; evaluation of the rate of geographic coverage and the rate of coverage of the population of Cameroonian network operators; and the tracking and permanent control of passive and existing active infrastructure of telecommunications operators".

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