(Business in Cameroon) - Aéroports du Cameroun (ADC), the public company charged with airport platforms management announced it kicked off ISO 9001 and 14001 certification processes.
In this wake, the company is finalizing a quality and environmental management system. This is “a strategic approach to improve the company's overall performance and provide a solid basis for initiatives that would ensure the sustainability of the quality and environmental management system,” said ADC.
The outcomes of this new management system, which should lead to ISO 9001 and 14001 certification, aimed at providing services that meet the requirements of customers and stakeholders, including airlines, suppliers, operators, the national civil aviation, the Agency for the Safety of Air Navigation in Africa and Madagascar (ASECNA), etc.
To achieve its goals, ADC must monitor, measure and analyze satisfaction through marketing surveys, meetings, committees etc. The ISO 9001 and 14001 certifications, it should be noted, cover the quality and environmental management system.